Employee Schedules

Employee schedules control when each employee is available for meeting bookings. Schedules are managed in the Management UI under BookMe → Advisors → Manage Availability.

Prerequisites

  • Employees must be provisioned via SCIM before they appear in the Manage Availability page
  • Locations must be configured before assigning per-weekday locations

Schedule Settings

Each employee has the following top-level settings:

Setting Description
CanBeBooked Must be true for the employee to appear in available timeslot searches. If false, the employee is excluded from all booking flows.
IsOnlyExplicitlyAvailable When true, the employee only appears when explicitly selected by name — they won’t show up in “local” or “all employees” searches.
MaxMeetingTimePerDay Optional override for the bank-wide MaxMeetingTimePerDay setting. When set, this limit applies instead of the bank default. Note: this limit is not enforced for internal meetings.

Workday Configuration

Each weekday (Monday–Sunday) is configured independently:

Setting Description
IsAvailable Whether the employee is available for bookings on this day.
From / To The time window during which the employee can be booked. Times outside this window are not offered.
AvailableMeetingTypes Which meeting types (Physical, Online, Telephone, OffSite) are available on this day. Only the selected types are offered to customers and employees.
Location The employee’s location for this day. This determines which customers and rooms the employee is matched with — the location string must exactly match the location configuration in the Management UI and SCIM.

An employee can have different locations on different weekdays — for example, working from the Copenhagen office on Monday–Wednesday and the Aarhus office on Thursday–Friday.

Manage Availability Page

The Manage Availability page provides an overview of all employees and their schedule status.

  • Red crosses indicate configuration problems that must be resolved before the employee can be booked. Common issues include missing workday configurations, no available meeting types, or location mismatches.
  • Always check this page after initial setup or after changes to SCIM provisioning.

How Schedules Affect Availability

When the system searches for available timeslots:

  1. Employees without CanBeBooked = true are excluded
  2. The requested day’s workday configuration is checked — if IsAvailable is false, the employee is skipped
  3. Only meeting types listed in AvailableMeetingTypes for that day are offered
  4. The employee’s location for that day must match the booking context (customer location for customer bookings, or selected location for internal meetings)
  5. The From / To time window is intersected with existing calendar events to determine free slots
  6. If MaxMeetingTimePerDay is set and the employee has reached their daily limit, they are excluded (does not apply to internal meetings)

Interaction with Service Groups

Service groups can override the MaxMeetingTimePerDay setting for their members. If an employee belongs to multiple service groups, the highest (most permissive) limit applies. Individual employee overrides take precedence over service group limits.

For details, see Service & Competence Groups — Daily Meeting Time Limits.

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