Insights Settings Configuration
Overview
Insights Settings control how the availability simulation runs and what data is generated. These settings determine the scope, granularity, and focus of your availability analysis.
Configuration Steps
- Access the Insights menu in the Management UI
- Select “Create New”
- Configure the following parameters:
Basic Settings
| Parameter | Description | Example |
|---|---|---|
| Name | Identifier for the setting | “Private” |
| Customer Type | The customer type used for simulation | “Basic Customer” |
| Time Zone | Timezone used for dates of generated data | “Europe/Copenhagen” |
Meeting configuration
Insights data is calculation using a meeting configuration, typically defined by the customer type and a meeting theme. A meeting configuration should be selected for an insights setting, or a custom one can be defined.
Time Configuration
| Parameter | Description | Default |
|---|---|---|
| Time Range Interval | Minutes between data points | 60 |
| Calendar Time Buffer | Minutes before meeting allowed | 120 |
| Working Time Buffer | Required working hours buffer | 60 |
| Time Between Meetings | Required gap between meetings | 15 |
Meeting Parameters
| Setting | Description |
|---|---|
| Meeting Types | Online/Physical/Phone/Offsite |
| Meeting Duration | Length of meetings in minutes |
Best Practices
- Time Intervals
- Match business needs
- Consider reporting requirements
- Balance detail vs. volume
- Align with operating hours
- Meeting Configuration
- Define realistic durations
- Include all relevant meeting types
- Set appropriate buffers